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GPS tracking device problems and Solution

GPS tracker is a great tool to monitor object location and get other useful information, but it might not work as expected out of the box. Before using device, always read device manual, it contains important information which will help to properly configure device.

If you do not own GPS tracking device yet, but looking for suitable option, we recommend to read our article on how to choose a GPS tracker. If after device configuration you still experience issues, please check answers to most common problems below.

Basic requirements to ensure stable work of GPS tracking devices:

  1. Good quality GPS signal.
  2. Properly configured APN according to SIM card provider requirements.
  3. SIM card has enough credit for SMS and GPRS.
  4. To connect device to tracking server, make sure correct IP and PORT is used.
  5. While connecting device to GPS tracking server, GPS device time zone must be set to 0 UTC, otherwise it will show incorrect time or event won’t work.

GPS device is not very accurate in giving location

Accuracy problems are usually caused weak GPS signal, in most cases it happens because GPS antenna is not able to establish good signal. Weak signal can be related to not properly positioned antenna, surrounding which blocks signal (tall buildings, tunnels, garage, underground parking lot) or low quality device. To improve signal strength, put antenna or GPS tracking device to more visible place where it will have better access to the sky.

Sudden location jumps or movement even if device is placed still

It is caused by weak GPS signal. Make sure that device GPS antenna has good reception. Mostly such issues appear with cheap devices, if location accuracy is crucial, always choose high quality devices.

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